Assignments
Route chats to agents or teams manually or automatically.
Stop forwarding screenshots and asking who replied. Give every agent one organized workspace with ownership, context, notes, tags and next actions.
Priya Sharma Need pricing…
Aarav Mehta Thanks, got it
Neha Kapoor Can I book tomorrow?
Sales and support can collaborate around the same customer conversation with clear ownership.
Route chats to agents or teams manually or automatically.
Collaborate privately without exposing internal context to customers.
Organize conversations by intent, urgency, segment or workflow.
Respond precisely to earlier messages and preserve conversation clarity.
Share documents, images and approved message templates from one place.
See open conversations, response time, workload and ownership live.