Acceptable Use Policy

Responsible messaging

Customers must use the platform lawfully and responsibly and comply with applicable messaging, privacy, consent, consumer protection and platform rules.

Prohibited activity

The service must not be used for unlawful, deceptive, abusive, harassing, malicious or unauthorized messaging, unlawful data collection, security attacks or attempts to interfere with the service.

Consent and customer data

Customers are responsible for having an appropriate legal basis and any required consent to collect, upload and message contacts.

Platform policies

Use of WhatsApp-related functionality is also subject to applicable Meta and WhatsApp Business policies, terms, limits and account eligibility requirements.

Enforcement

Access may be restricted or suspended where required to protect users, platform integrity, legal compliance or third-party services.